Clients Authority — Your 24/7 Front Desk Employee for Med Spas
Onboarding 5 new med spas this month — by application
An AI Employee for Your Med Spa

Your 24/7 front desk employee. Without the salary.

A custom-trained AI Employee who answers every call, books every appointment, and captures every after-hours lead — while you sleep, see clients, or run the room. She works 24/7. She never calls in sick. She costs less than your assistant’s one-week salary. And the website? It’s included.

Or dial: (561) 418-7575 — available 24/7, no hold times.

Call answered 0:02 ago
DM replied 5s ago
Patient booked 8s ago
Review answered 12s ago
AI
340+
Appointments booked in 30 days
96%
Answered call rate
48hr
From signup to your AI live
Scroll
01 — What You Actually Get

Crystal clear. No fluff.

This is exactly what happens when someone calls your med spa — from the moment your phone rings to the moment the appointment is on your calendar. No vague promises. No marketing language. Just the literal sequence of events.

  1. AI answers instantly

    Picks up on the first ring — 24/7. No voicemail. No missed calls. No “please leave a message.”

  2. Speaks naturally with your patient

    Real conversation. Handles interruptions, follow-up questions, accents. Sounds like your front desk — on a great day.

  3. Asks the right questions

    Trained on your services, prices, providers, and policies. Asks what they need, when they want, who they prefer.

  4. Books straight into your calendar

    Real-time availability check. Picks the slot. Confirms with the patient. Done.

  5. Sends confirmation by SMS & email

    Patient gets a confirmation text within 5 seconds. Email follows. They know it’s real.

  6. Logs everything in your CRM

    Full call transcript, patient profile, booking history, follow-up tasks — all in one place. You see it. You own it.

Then You Get

Everything you need to run a real clinic.

  • AI Front Desk — 24/7 voice + chat coverage
  • Full booking system — calendar sync, deposits, reminders
  • CRM integration — every patient, every visit, every note
  • SMS & email automation — confirmations, follow-ups, win-backs
  • Unified dashboard — track every call, conversion, dollar
  • Done-for-you setup — we build it, you launch in 48 hours

This alone increases conversions dramatically.

02 — What It Replaces

A receptionist costs $5,000 a month.
Yours costs $300.

Most clinics either drown in missed calls (because they can’t justify a full-time front desk) or pay $45,000+ a year for a human receptionist who works 9 to 5 and still misses calls at lunch. This is the third option. The math is painfully obvious.

The Old Way

Hire a human receptionist

$3,000–$5,000 /mo
Per receptionist · plus benefits, training, sick days
  • Works 9 AM – 5 PM only (40 hrs/week)
  • Closed on weekends & holidays
  • Lunch breaks. Bathroom breaks. Sick days.
  • One call at a time — everyone else gets voicemail
  • Misses ~62% of calls outside business hours
  • Can’t reply to Instagram DMs or website chat
  • Bad mood days. Turnover. Re-training.
  • Costs $36K–$60K per year (without benefits)
vs.
Your AI Front Desk

One AI that does it all

From $500 /mo
Flat monthly · usage included up to fair-use limits
  • Works 24 hours a day, 7 days a week
  • Never sleeps. Never takes a holiday.
  • No lunch breaks. No bad days. No turnover.
  • Handles unlimited concurrent calls & chats
  • Answers ~96% of calls (real beta data)
  • Replies on phone, IG, FB, SMS, web chat
  • Same tone, every time. On your brand.
  • Costs $3,600/year — ~10x cheaper

You’re not buying software. You’re replacing a $60K hire with a $3,600 system that works better.

03 — The Comparison

Numbers don’t lie.

80% of leads are lost in the first 5 minutes. Here’s how a human receptionist, an overseas call center, and your own AI Front Desk actually compare on the things that decide whether you book the patient — or your competitor does.

Feature
Human Receptionist
Overseas Call Center
Your AI Front Desk
Annual Cost
$45,000+ / yr
$15 / hr
From $500 / mo
Booking Platform Fee
Vagaro $150+/mo
Vagaro $150+/mo
$0 · Built-in
Availability
9 AM – 5 PM
24/7 (shared agents)
24/7 dedicated
Missed Calls Every Month
62%
~28%
< 3%
Response Time
~34 minutes
~12 minutes
< 1 second
Capacity
1 call at a time
Queue based
Infinite concurrent
Books Directly to Calendar
Manual
Sometimes
Always · Auto
Sounds Human
Yes, but moody
Scripted / accent
Indistinguishable
Sick Days · Lunch Breaks
Yes
Yes
Never
A Note On Booking Software

You stop paying for Vagaro. Your website becomes the booking system.

Most med spas pay $150–$300/month for Vagaro — plus per-text-message fees that pile up fast. With Clients Authority, your booking system is built directly into your luxury website. Clients book on your site, not redirected to a third-party platform that looks nothing like your brand.

  • Your client books their HydraFacial without ever leaving your site
  • Your brand stays consistent — not redirected to a generic booking page
  • SMS reminders, confirmations, follow-ups — all included, no per-message fees
  • You save ~$1,800–$3,600/year on Vagaro fees alone

Most owners we talk to said the same thing: “Vagaro was a pain in the ass.” You don’t need it anymore.

04 — Try It Live

Don’t take our word for it. Talk to it yourself.

This is a real AI Front Desk running for a sample med spa. Type a message, ask anything — what services we offer, when we’re open, can I book a balayage Friday. It will reply instantly. Then imagine this trained on your clinic, your prices, your providers.

Live AI Demo
AI Front Desk · Beauty Medica Med Spa
Hi there! I’m the AI Front Desk for Beauty Medica Med Spa. I can answer questions, give you pricing, and book your appointment right now. What can I help you with?

Demo only — conversations not stored. Yours will be trained on your real clinic.

Get a call from your AI in 10 seconds

Drop your number. The AI will call you and you can throw anything at it — questions, bookings, curveballs.

✓ Calling you now — answer within 10 seconds.
Or call our demo line directly:
(561) 418-7575

Throw it a curveball. Watch what happens.

Most med spa owners try this once and immediately understand. The AI handles questions a human front desk can’t answer fast enough — treatment pricing, package options, contraindications, scheduling around specific providers. And it books the appointment, in real time, while you watch.

  • Ask it about pricing — it knows your service menu
  • Ask it to book Saturday at 2 PM — it will
  • Ask it a weird question — it’ll handle it
  • Try to confuse it — you won’t

When you’re done playing, scroll down to calculate exactly how much money this would recover for your business this year.

Live Demo · Talk to Sofia

She’s on the line right now. Pick up the phone.

Sofia is a sample AI Employee. She’s trained on a med spa called Beauty Medica. Ask her anything — about pricing, about booking, throw her a curveball. She’ll answer like a human. Then imagine her trained on your med spa, your services, your providers, your tone.

Talk to Sofia — Try Our AI Employee Free

Available 24/7 · No hold times · Experience it live

“Most owners hang up after 60 seconds and book a call with us. They’ve heard enough.”

05 — Your AI Receptionist

An AI Front Desk that never sleeps.
And sounds exactly like you.

This is the heart of what we build for you. A custom AI Front Desk trained on your clinic — your services, your prices, your providers, your protocols, your tone. It picks up every phone call. It replies to every Instagram DM, Facebook message, SMS, and website chat. It books appointments directly into your calendar, collects deposits, and sends confirmations. All in seconds. All in your brand voice. All without you lifting a finger.

Live Demo

Hear the AI answer a real call.

This is the same AI we’ll build for your clinic — trained on your menu, your stylists, your hours. Tap below to hear how it handles a real client booking. (You can also try it yourself by calling the number on the demo screen.)

Call our live AI demo
(561) 418-7575
Tap to dial · Throw it any curveball
Phone Calls
Picks up on the first ring. Answers questions. Books appointments. 24/7.
Voice
Instagram DMs
Replies in seconds — from reels, stories, profile inquiries. Books patients straight from chat.
Chat
Facebook Messenger
Every page inquiry, every comment reply, handled instantly.
Chat
SMS Text
Direct texts to your business number — answered, booked, confirmed.
Text
Website Chat
Live chat widget on the clinic website we build for you. Converts visitors on the spot.
Web
Calendar Booking
Every conversation ends in a confirmed booking with deposit collected automatically.
Books
Find the right agents for your clinic

Ship AI, any way you want.

Your AI Front Desk is actually a team of specialized agents. Each one handles a specific part of running your clinic. You get all of them — working together — in every plan with AI.

Never miss a call, ever again.

Your Voice Agent picks up every call to your clinic 24/7 — handling bookings, answering menu questions, confirming policies, and managing waitlists in natural conversation, even when your team is slammed.

  • Answers every inbound call automatically
  • Books appointments in natural conversation
  • Works during after-hours and rush periods
  • Transfers to human staff when needed
  • Logs every call to your dashboard
Live Call Transcript
Sarah M. (caller)
Hi, I’d like to book Botox for this Saturday afternoon if you have any openings.
Voice Agent
Of course! I have Dr. Patel at 11 AM or Dr. Chen at 2 PM — the consultation plus injection runs about an hour. Which works better?
Sarah M.
2 PM with Dr. Chen please.
Voice Agent
Booked. I’m sending a confirmation text now with the deposit link. See you Saturday at 2!

Turn leads into revenue, on autopilot.

Turn leads from any channel into more sales or appointments around the clock, with a goal-oriented AI Sales Agent personalized to your business and your customers. Replies on Instagram, Facebook, SMS, and your website chat — in seconds, in your tone.

  • Replies on every chat channel within seconds
  • Asks qualifying questions naturally
  • Sends pricing, packages, and next-step links
  • Hands warm leads off when needed
  • Tracks conversion and reports weekly
Lead Conversion · Instagram DM
Jasmine (IG follower)
Hi! I’m getting married in April and looking into a Hydrafacial + Botox prep package. Pricing?
Sales Agent
Congrats! Our Bridal Glow package is $850 — includes a Hydrafacial trial, two follow-ups, and Botox prep. Want me to send the full package details? Want me to send the full menu?
Jasmine
Yes please — what’s the fastest way to book?
Sales Agent
Just sent the package details — quickest next step is a 15-min consult with our nurse. I have Tuesday 4 PM open. Want me to lock it in?

Book more appointments, automatically.

Turn leads into new business around the clock by automatically collecting appointment details, driving more bookings, and identifying opportunities to optimize your schedule. Handles reschedules, cancellations, and add-ons without any human input.

  • Books, reschedules, and confirms 24/7
  • Collects deposits at booking
  • Suggests add-ons by service type
  • Spots schedule gaps and fills them
  • Handles cancellations with policy logic
Appointment Scheduler · SMS
Client (existing)
Need to reschedule my appointment. Anything after 4 PM today?
Scheduler Agent
Yes, I can move you to 4:30 PM today with the same stylist. Should I confirm?
Client
Perfect. Please text me the address too.
Scheduler Agent
Done. Your appointment is set for 4:30 PM today and I just sent the address. See you soon!

Build a 5-star reputation, on autopilot.

Show up higher on Google by automatically responding to every review with personalized, professional replies — while you keep full control over which reviews are addressed. After every visit, the AI sends a polite review request and turns happy clients into Google ratings.

  • Auto-replies to every Google review
  • Sends review requests after each visit
  • Flags negative reviews for owner action
  • Boosts Google Maps ranking over time
  • Tracks rating trend and review volume
Review Response Agent · Auto-reply
Sara Smith · 5 stars
The aestheticians were so professional and the prices were great. They got me in same day for my Hydrafacial.
Reputation Agent · Auto-reply
Thank you so much, Sara! We’re thrilled you had a great experience — same-day booking is exactly what we built our scheduling for. We can’t wait to see you again at Beauty Medica.
06 — Go Live Fast

Live in 48–72 hours.

From the moment you sign up, your AI Front Desk is answering calls and booking patients within three days. No drawn-out implementation. No three-month onboarding. We’ve built this exact deployment 100+ times — the playbook is dialed.

Day 1 · Hour 0
You sign up

Pick a plan, complete checkout, fill out a 5-minute intake form about your services, prices, providers, and policies.

Day 1 · Hour 6
We build your AI

Our team trains your AI on your exact services, hours, providers, and pricing. We test every common scenario before going live.

Day 2
Calendar & phone connect

We sync your existing calendar (Google, Apple, or your PMS), route your business number, wire up SMS & email automation.

Day 3
You go live

Your AI Front Desk is answering calls, replying to DMs, booking patients straight into your calendar. You start receiving real bookings.

Note on the website: If you’re also building a custom website with us, the AI launches on Day 3 as planned. The website typically takes 14–21 days for design & build. The AI doesn’t wait for it.

07 — How We Train It

Trained on your clinic. Sounds like you.

This isn’t a chatbot script with three canned answers. We build a custom AI Front Desk for your specific clinic — your services, your providers, your prices, your protocols, your personality. Clients can’t tell they’re talking to AI. And neither can you, until you check your calendar and see all the new patient bookings.

i.
We train it on your clinic

One 30-minute discovery call. We capture your services, pricing, protocols, hours, providers, and brand voice. The AI learns your clinic inside and out.

ii.
We connect every channel

Phone, Instagram, Facebook, SMS, your website. We route every inbound message and call through your AI Front Desk — without changing your existing clinic phone number.

iii.
It answers & books

Every call, every DM, every text gets a real response in seconds. The AI handles questions, prices, availability — and books straight into your calendar with deposits.

iv.
You review & refine

Every conversation logs to your dashboard. You see what the AI said, what was booked, what to tweak. We refine the voice and policies with you every month.

08 — The Full System

More than just AI. Everything your clinic needs.

The AI receptionist is the heart of the system — but it doesn’t stand alone. We pair it with a luxury clinic website, a unified inbox, automated reminders, review management, and a real CRM. One connected platform. One monthly price. Built for you, hosted by us, refined every month.

No. 01

Your custom AI receptionist

The headline feature. A 24/7 AI Front Desk trained on your clinic — answering calls, replying to DMs, booking appointments, collecting deposits. In your voice, with your services, with your protocols.

  • Answers every phone call on the first ring
  • Replies to Instagram, Facebook, SMS & web chat
  • Books appointments straight into your calendar
  • Collects deposits & sends confirmations
  • Trained on your services, prices, stylists & tone
No. 02

A luxury clinic website — built & hosted by us

Custom-designed around your brand. Fast, mobile-first, conversion-optimized. We build it, host it, maintain it, and update it for you. You never touch code, you never pay a developer.

  • Custom design & branding integration
  • Mobile-first & lightning fast
  • Service menus that update from your dashboard
  • Built-in booking widget on every page
  • We maintain everything — you never touch code
No. 03

One inbox for every channel

Even when the AI handles 90% of conversations, you still see everything. Instagram, Facebook, SMS, email, website chat — all in one thread per client. Jump in any time the AI hands off to you.

  • Every channel unified in one app
  • Full client history on every conversation
  • See exactly what the AI said & booked
  • Take over any conversation in one tap
  • Team-shared inbox with assignment rules
No. 04

Automated reminders & follow-ups

Every client gets a confirmation, a 24-hour reminder, a 2-hour reminder, and a thank-you afterward. 60 days without a booking? Automatic win-back text. No-show rate drops to almost zero.

  • Booking confirmations via SMS & email
  • 24-hour & 2-hour appointment reminders
  • Automatic review requests after every visit
  • Win-back campaigns for lapsed clients
  • Birthday & loyalty messages on autopilot
No. 05

Social media command center

Post to Instagram, Facebook, TikTok, and Google Business at once. Schedule a week of content in fifteen minutes. Built-in templates designed for med spas & clinics.

  • Cross-posting to IG, FB, TikTok, Google
  • Content calendar & scheduling
  • Before/after templates for clinics & med spas
  • Performance analytics in one dashboard
  • Optional monthly content packages
No. 06

Client CRM, memberships & payments

Every client’s history, preferences, visit frequency, and total spend — all in one place. Plus memberships, packages, gift cards, and card-on-file. Your entire business, one dashboard.

  • Full client profiles & visit history
  • Membership & package programs
  • Gift card sales online & in-clinic
  • Card-on-file & no-show protection
  • Revenue reports & stylist performance
09 — What Patients Experience

The patient journey, perfected.

Your patients don’t care what software you use. They care how it feels. This is what they experience from the moment they find you on Instagram — every touchpoint branded, polished, and unmistakably yours. (And they have no idea any of it is AI.)

i.
She finds you on Instagram

She taps your bio link. Your luxury clinic site loads instantly. She DMs you a question and gets a thoughtful, on-brand reply within seconds.

ii.
She books in 60 seconds

Right inside the DM — or by tapping “Book Now.” Service, stylist, time, deposit. Confirmation text arrives before she closes the app.

iii.
She gets reminded at the right time

24 hours before: a friendly reminder. 2 hours before: her appointment confirmation. On her way: parking & location info. She never forgets.

iv.
She comes back, again and again

Day-after thank-you and review request. Thirty days later: a friendly “time to rebook” text. She never has to think about it — she just keeps coming back.

10 — Calculate Your Recovery

See how much revenue you’re losing right now.

Pick your specialty, drag the sliders, watch the number. This is real money walking out your door right now — and exactly what your AI Front Desk would recover this year.

Build your scenario.

Most owners are shocked when they see the number. Move the sliders to match your reality.

Average Ticket Size $350
$50$2,500
Missed Calls & DMs / Week 10
2 / wk40 / wk
Your Average Close Rate 40%
10%80%

Includes after-hours, weekends, and busy signals. Most owners under-estimate by 30–50%. Move the slider to find out.

Potential Annual Revenue Recovered
$72,800
Annual recovered revenue $72,800
AI Receptionist annual cost $6,000
Net profit increase + $66,800
1,113% ROI

Illustrative estimate based on typical industry benchmarks. Actual results vary. Most partners recover the AI cost in the first 7–14 days.

11 — Review Routing

Only the 5-star ones reach Google.

Every med spa loses sleep over one bad Google review tanking their average. We built a system that quietly solves it — happy clients are routed to Google, unhappy clients are routed to a private form so you can fix the issue before it becomes public. Ethical. Effective. Already running for our partners.

Step i.
Client finishes appointment.
An automated text goes out 2 hours later: “How was your experience today?”
Step ii.
They rate their visit 1–5 stars.
One tap on their phone. No login. No friction.
If 4 or 5 stars →
Routed straight to Google.
A pre-filled review link opens. They tap, paste, post. Your Google rating climbs week over week. New patients see it. They book.
If 1, 2, or 3 stars →
Routed privately to you.
A private feedback form opens instead of Google. You see the complaint within minutes. You call them, fix it, save the relationship — before it becomes a public 1-star review.

The result, after 90 days:

Most med spas running this system go from 5–10 new Google reviews per month at a 4.6 average to 40–60 new reviews per month at a 4.9 average. Higher rating, more reviews, better ranking, more bookings. Compounding.

12 — One Dashboard

Stop running seven apps. Start running one med spa.

Your AI Employee plugs into the same dashboard where you manage every conversation, every booking on your own website, every social media post, every Facebook & Instagram ad campaign, every email blast, and every client relationship — from one screen. No more flipping between Vagaro, Instagram, Meta Ads Manager, Gmail, Google Business, your phone, and a spreadsheet. One platform. Everything.

Unified Inbox

Instagram DMs, Facebook messages, Google Business chats, SMS, emails — all in one threaded inbox. Reply once. Done.

Native Booking System

Clients book on YOUR website. Not Vagaro. Not a third-party. Multi-provider, multi-location. Your AI Employee books straight in. You see it live. Save $150–$300/month.

Social Media + Ads

Schedule posts to Instagram, Facebook, TikTok, Google Business, LinkedIn — and run your Facebook & Instagram ad campaigns from the same place. Templates included.

Email & SMS Campaigns

Re-engage past clients with monthly campaigns. Birthday offers. Quarterly newsletters. All from the same place.

Patient CRM

Every patient, every visit, every note, every booking, every text — in one profile. Your team always knows the story.

Live Analytics

Calls answered, leads captured, appointments booked, revenue generated — live. One dashboard, full visibility.

You stop running seven apps. You start running one med spa.

13 — Why It Lasts

Why our partners never leave.

This isn’t a tool you bolt onto a working business. This becomes the foundation your business runs on. Once your AI is answering calls, replying to DMs, hosting your reviews, and sitting on your website — pulling it out doesn’t just inconvenience you. It collapses the system that’s actively making you money. Here’s the difference plainly.

When you have us

Your business runs itself.

  • Every call answered, every DM replied, every booking captured
  • Reviews stay current — clinic ranks higher on Google
  • Your website is fast, modern, and converting visitors daily
  • Calendar fills automatically — even Sunday at 11 PM
  • Lapsed clients come back through automated win-backs
  • Your evenings & weekends are yours again
  • Revenue grows month over month — while you focus on clients
If you ever leave

The systems collapse.

  • Phone goes back to voicemail — bookings stop overnight
  • DMs pile up unanswered — clients book your competition
  • Reviews go unmanaged — Google ranking starts dropping
  • Website expires or breaks — you’re paying a developer to fix it
  • No more reminder texts — no-show rate doubles
  • Win-back campaigns go dark — lapsed clients stay gone
  • Revenue drops back to where it was before — and you remember why you signed up

Our partners don’t stay because they have to. They stay because everything finally works.

14 — Proof

Real med spa owners. Real bookings recovered.

Owners who used to drown in missed calls and unread DMs — now run clinics that book themselves. Each one was skeptical at first. Each one watched their booking calendar fill up the week the AI went live. Voices from our clinic partner network.

Beta Partner Results · 30-Day Window
340+
Appointments booked
in the first 30 days
96%
Inbound calls answered
by the AI Front Desk

Results from active beta partners during the 30-day measurement window. Individual results vary based on clinic size, call volume, and specialty. New partners onboarding now.

I literally haven’t answered the phone in three months. The AI books appointments while I’m doing color, while I’m sleeping, on Sundays when we’re closed. My bookings went up 40% the first month. I cried a little when I realized how many calls I’d been missing for years.

LB
Lauren B.
Owner · Luminous Hair Studio

I tested it. I called my own clinic at 11 PM on a Saturday and booked a fake Hydrafacial. The AI knew my services, my prices, my providers’ schedule. It sounded like it had worked at my med spa for ten years. My website looks like a million dollars too. I pay $500 a month. I make that back in a week.

DR
Daniela R.
Owner · Maison Spa & Beauty

I was paying $400 a month across four different tools that didn’t talk to each other. Now I pay $300 for everything — the AI, the booking, the texts, the CRM — and it actually works. The AI books patients from Instagram DMs at 2 AM. I wake up to a full schedule. I genuinely don’t know how I ran my clinic before this.

NT
Nicole T.
Owner · Velvet Nail Lounge
Trusted Across The Network

The numbers, across our partners.

Aggregate totals across every med spa, dental practice, aesthetic clinic, and high-ticket service business running on our AI platform.

14.7M+
Calls Handled
860K+
Appointments Booked
64K+
Hours Saved
$27M+
Revenue Uplift
18.7M+
Messages Sent
15 — Investment

Pick your employee. Start in days.

One-time setup: $4,000 for a single location, $7,000 for multi-location. Flexible deposit payment. Then a flat monthly subscription for your AI Employee. Voice usage billed at-cost (~$0.10/min, see below). No long contracts. 6-month minimum, then month-to-month. Your website is included — you own it forever.

Starter
For solo / single-location med spas
$500/mo
Your AI Employee, working 24/7.
$4,000 one-time setup $2,000 deposit + $2,000 at launch
  • Human-grade Voice AI
  • 24/7 call answering on your line
  • Custom greeting & FAQ handling
  • Booking happens on YOUR website — no Vagaro redirect
  • Trained on your services & pricing
  • Instant call summaries via SMS/email
  • After-hours lead capture
  • Luxury website — included & owned by you
Pay $2,000 Deposit
Custom
For franchise & enterprise
Let’s talk
Tailored deployment & flexible payment terms.
Custom setup Quote based on scope
  • Everything in Growth, plus:
  • Multi-brand / franchise rollout
  • Unified dashboard for all locations
  • Advanced if/then logic loops
  • Custom AI scripting per brand
  • Self-improving model fine-tuning
  • Franchise-level reporting
  • Priority dedicated account team
Contact Sales

Usage-Based Calling — Transparent Billing

Voice AI calls are billed separately based on actual usage — not bundled into the monthly fee, so you only pay for what your AI Employee actually answers.

  • Estimated cost: ~$0.10 per minute (at cost)
  • You’re only charged for time used
  • No markup. No hidden fees. Pass-through pricing.

Typical med spas spend $50–$300/month in usage depending on call volume. We monitor with you to keep costs efficient.

6-month minimum. Then month-to-month. Your site is yours forever.

Your AI Employee runs on a 6-month minimum so we can deliver the results she’s designed for — multi-month results, not gimmicks. After month 6, you’re month-to-month with 30 days’ cancellation notice. The one-time setup fee is non-refundable since we’ve already designed and shipped your custom build (the website you keep, regardless of what happens with the AI). Your patient list is yours. Your domain is yours. Your relationships are yours.

16 — Common Questions

What med spa owners ask us.

Almost never. The AI is trained on your clinic’s services, prices, providers, and tone of voice. It interrupts naturally, handles follow-up questions, and books with confidence. We can also have it openly disclose it’s an AI assistant if you prefer — that’s your call. Either way, the experience clients get is professional, fast, and on-brand. Most owners tell us their clients comment that the “new front desk” is amazing.
Two parts. The website is a one-time build fee — $2,000 for 6 pages, $4,000 for 20 pages, $6,000 for 30 pages — and you own that website forever. The AI Receptionist is a flat monthly subscription ($297, $497, or $897 depending on tier). The $50/mo Website Only plan is for owners who just want a website and host it with us. Everyone else picks an AI tier; the website fee gets you the matching site built and launched. No hidden fees, no per-call charges, no surprises.
Most clinics go live within 48–72 hours for the AI; websites take 14–21 days. The website build, AI training, number routing, and integrations all happen in parallel. We’ll give you a clear launch date on your first strategy call. The AI is the part that takes the most care — we won’t go live until it sounds exactly right for your clinic.
No. We route your existing business number through our system, so the number you’ve had for years stays exactly the same. Your clients call the same number they always have — the AI just picks up. You can also opt to have the AI only answer when you’re busy or after-hours, and let calls ring through to you during work hours. Your call, your settings.
Every conversation is logged in your dashboard. You see exactly what the AI said, what it booked, and what it didn’t know how to handle. When the AI hits something it’s unsure about, it can transfer the call to you, take a message, or politely book a callback. Every month, we review the edge cases together and refine its responses. The AI gets sharper every week it’s in your clinic.
If within your first 30 days the AI isn’t booking real appointments and recovering revenue for your business, we refund the AI subscription fee — no questions, no fine print. The website build fee is non-refundable since we’ve already designed and shipped it (you keep the site). After day 30, you’re month-to-month with 30 days’ cancel notice. We can’t imagine a fairer offer in this category.
The AI handles multi-provider booking natively (Growth plan and above). Each provider gets their own calendar, services, and availability. When a patient calls or messages, the AI checks who’s available, asks the patient’s preference, and books them with the right provider. Pricing is per clinic, not per provider — so a 6-room clinic pays the same as a solo aesthetician.
Most AI receptionist tools sell you software and walk away — you’re left configuring it yourself, training it yourself, and figuring out integrations on your own. We do all of that. We custom-build your AI, build your website around it, host it, train it on your clinic, and refine it every month. You’re not buying software. You’re hiring a team that runs your front desk, your website, and your bookings — for less than the cost of one part-time receptionist.
The Next Step

Stop missing calls. Start booking clients.

Thirty-minute private demo. We’ll show you the live AI Employee answering a real call, walk through your med spa’s exact build plan, and give you a launch date for the next 21 days. No pressure. No pitch. Just a conversation about what your AI Employee will do for you on day one.

Onboarding 5 new med spas this month · By application